PHLIRT | FAQ

We process and ship orders Monday through Saturday, excluding holidays. Within Uzbekistan: 1–2 days. International shipping (worldwide): 5–8 business days, depending on the destination region. Order Tracking: Once we generate your tracking number, you will receive a notification via email. Please note that it may take a few hours for the tracking status to update in the carrier's system. Please note: PHLIRT is not responsible for transit delays caused by customs clearance or unforeseen delays by courier services and carriers.

Shipping rates are calculated individually based on your order total and will be displayed at checkout. Free shipping is available upon reaching a specific purchase amount.

We deliver orders across Uzbekistan and ship worldwide. Local orders: Delivery within Uzbekistan. International shipping: We ship to most countries worldwide, including the USA, United Kingdom, France, Germany, Italy, Spain, Ireland, Belgium, Poland, Lithuania, Hungary, Czechia, Netherlands, Slovakia, Denmark, Switzerland, Sweden, Portugal, Austria, Slovenia, Estonia, Finland, Greece, Bulgaria, Romania, Latvia, Croatia, Luxembourg, Australia, Canada, New Zealand, Norway, and Japan.

Canada: Customs duties are already included in your shipping cost—you will not need to pay anything additional upon delivery. Sales tax is calculated and added separately at checkout. United Kingdom & Europe: Duties and VAT are fully covered in the shipping cost, so no extra charges or customs clearance procedures will be required upon receipt. Australia & New Zealand: Duties and Goods and Services Tax (GST) are already included in the total shipment cost. Mexico: Duties and VAT are included in the shipping cost—there will be no additional charges upon delivery.

Select your item, add it to your cart, and proceed to checkout. Fill in the recipient's details and delivery address.

After your purchase, we will email you a tracking number. You can also log into your account on our website and check the current status of your order under the "My Orders" section.

Payment methods depend on your location: If you are in Uzbekistan: You can pay using local Uzcard and Humo cards. If you are in any other country: Online payments are accepted internationally via Stripe, supporting Visa, Mastercard, and Apple Pay.

We process and ship orders very quickly, so we cannot always accommodate changes or cancellations after an order has been placed. What to do: If you notice an error or change your mind, please email our support team as soon as possible with your order number. We will do our very best to help, though we cannot guarantee changes can be made. Sale periods: During high-volume periods (such as launches or promotions), any order modifications or cancellations are technically impossible. Address errors: Please double-check your information before completing payment. We are not responsible for delivery delays or errors resulting from an incorrect address provided at checkout.

We are always here for you and happy to answer any questions, help you choose a product, or listen to your feedback. You can reach out to us at any time via email at info@phlirtbeauty.com.